At Merchology, our company's main goal is to provide customers with premium-level products, beautiful branded product decoration, and unrivaled customer service from start to finish. So, we take corporate merchandise customer reviews seriously!
From finding the newest, trending company gifts your team will love, custom logo embroidery and screen-printing, quick direct shipping, and more; here are what our customers are saying about us. For anyone wondering if Merchology is a real website or what the Merchology experience is like, read through some of our customer reviews below.
For more reviews, check out our Google Reviews and Facebook Reviews Page.
What's It Like to Order with Merchology?
"Merchology Makes it Easy!"
"I did a bunch of research on various similar companies and at the end I decided to go with Merchology and I didn’t regret it. It was super easy placing the order including uploading my logo. I had to contact customer service after I received my order and they were awesome. Resolved my issue ASAP with no questions asked. I will be placing a second order very soon." - Humberto L. February, 2018
"We Love This Company"
"Recently purchased small branded luggage for our team. Online ordering very simple, proof process easy too. Goods arrived on time and looked awesome! We love this company!" - Brenda L. August, 2020
"Smooth Online Ordering"
"I worked with my Merchologist who has great customer service and loads of patience. All of my questions were answered promptly and the design process was super easy. The Merch looks fantastic and I'd definitely use Merchology again." - Angela B. September, 2018
"Easy to Work With"
"I placed an order for 40 embroidered backpacks with them, with a really tight turnaround. They delivered the backpacks even sooner than anticipated and the embroidery looks great. They were easy to work with and responsive to my questions." - Kristy W. July 2020
Branded Product Reviews
"We ordered our staff jackets for a Christmas presents. THEY LOVED THEM!!! There was so much buzz about how they looked that I genuinely felt like we could not have selected a better present for the team. I am at a loss for what to do for next year, but I know where I am going to go for suggestions. Great Company, great follow up and communication." - Tom J. October, 2019
"Brands That Everyone Loves"
"Merchology is great. Simple process from start to finish! They offer the best quality products, brands that everyone loves, great colors, and not to mention QUALITY service! Every time I have ever had embroidery done, there has been problems.... not with Merchology. Great company - highly recommend." - Taylor W. July, 2019
"Swag That Customers Will Actually Use"
"If you are looking for quality swag that customers actually use with your logo this is the perfect company. They think outside the box and all their items are things I would personally buy so of course I love all the different options to add my company logo! They have great customer service and quicker than expected turnaround! I also love supporting family owned and operated businesses!" - Patricia K. August, 2020
"Responsive, well priced, quick turnaround and amazing quality both in the product and the logo. Very happy with all the Merchology Merch!" - Jonathan O. January, 2021
"Highly Recommend Them"
I've used Merchology for the past 2 years in a row to customize Nike polos and YETI mugs for all 4 of the brands in our organization. They are competitively priced, efficient, professional, and amazing at accommodating our complicated orders without mixing anything up! Not to mention the embroidery and laser engraving quality was perfect. I would highly recommend them! - Marie L. November, 2019
Custom Hat Reviews
"Nike Hats are the BOMB!"
"I ordered the Nike Dri-FIT Swoosh Perforated Cap
for my pacers for a half marathon recently and they came out beautifully! The pacers loved them and l gave them to several running clients as well and they were thrilled with the quality, the logo and the fit of the hats. They are perfect for running in warmer weather and I couldn't be more pleased with how they came out. Thank you Merchology for offering such great products!" - Linda B. June, 2018
"Quick Turnaround on Custom Caps"
I made an order of hats for my small business. Merchology made the process very simple, from submitting my logo, to approving the proof, and receiving my items! The turn around on their 'Quick Ship' items was impressive. I will definitely be using their service again!" - Orion A, February 2021
Custom Jacket Reviews
"Thoughtful and beautiful!"
"My husband went out of his way to get a custom embroidered @hungryheartink jacket to commemorate an amazing year of business after moving to a new city and having a baby and somehow managing to keep it all together." -Tara B. December, 2019
"Our Staff Love Them"
"Our staff love the North Face fleece with custom arm logo! our sales contact, Rachel, has been great all along the way and super helpful during the ordering process. Highly recommend these guys for your SWAG needs." - Nathan D. September, 2018
Custom Polo Shirt Reviews
"We were very satisfied with the embroidery of our dual-color logo, the customer service and the delivery of the product. We will definitely be back for more logo items in the future." - Trey G. June, 2019
"Just in Time"
"Great new polos just in for the G3 office gals!" - Lauren G. September, 2018
"Ordered a set of custom Callaway Polo’s for my organization. Super easy!! Looks great. Had an issue with the shipping date, they made up for it & then some! I would highly recommend Merchology. 🙌🏼" - Jon F. October, 2019
"We Love Merchology"
"We love @merchology! We have a new employee starting Monday and we just placed another order! ⭐️⭐️⭐️⭐️⭐️" - Erick S. July, 2020
Custom Drinkware Reviews
"Make It Official!"
"Do you remember that feeling of the first time you saw your company name on a physical product? A pen, a business card, a hat, or a great Yeti tumbler like this one. It makes it feel official, can be a conversation starter, and even a low-cost marketing technique!" - Ben F. May, 2021
"High Quality Drinkware"
"High quality drinkware perfect for your company logo!" - Tim T. April, 2020
Custom MerchBox Reviews
Was very impressed with the holiday box they helped put together for my team, great communication and on top of items that were low in stock and had replacement items when needed. Very easy ordering process, highly recommend!" - Kaitlyn H. March, 2021
Custom Branded Bags Reviews
"Our Employees Love Them"
"I love Merchology! Their selection for items stays up to date. Easy to customize the bags with our company logo and the proofs are provided fast! We purchased backpacks for the first time and the embroidery was beautiful! Our employees love them! Thank you!" - Courtney R. July 2020
"Great for the gym!"
"These custom backpacks look great for our company!" - Lauren F. May, 2018
"Excellent Customer Service!!!"
"Our company had a large, complicated order involving 3 locations of apparel to be shipped to. Our rep did an excellent job of answering all my questions and doing it all so quickly!! Outstanding customer service from her!!" - Carrie J.
"They Took the Time"
"I ordered 2 men's shirts in gray and 1 women's white Under Armour Polo, within an hour someone called me from Merchology concerned my logo wouldn't show up properly on the color I selected. I took his advice and we landed on a lighter gray color. I could not believe they took the time to make sure I was happy with my color choice and to tell me I was about to make a huge mistake! When the shirts arrived, they were absolutely beautiful. The color of my logo was spot on! I am very happy/will continue to purchase from them." - Casey R. August, 2020
"Excellent Customer Service"
"Excellent customer service and high quality products! The Merchology team was very responsive throughout the process and easy to work with. The finished products looked great!" - Rathiga C. June, 2020
"Timely Fashion, Done Correctly"
"Merchology is the best- so helpful, so quick to respond... their customer service is second to none. I appreciate all that they've done to help me manage projects in a timely fashion and they always make sure things are done correctly!" - Molly S. July, 2021
"We have used Merchology for over a year now for customer gifts and internal use items. The customer service is 100%, they have accommodated changes to products, tight timelines, partial cancellations among others without issue. I would recommend Merchology to anyone ordering branded gear!" - Greg D. November, 2020
Merch Decoration Reviews
"This order was for 144 embroidered sweatshirts mixed between men's and women's styles. With that much room for error, I figured it would be almost impossible to get the entire order correct without a couple being incorrect. But I was impressed - the order was spot-on and VERY neatly grouped by size/gender making it easy to divvy to our employees. Whoever put this order together did a fantastic job." - Christina B. September, 2019
"Embroidery was Excellent"
"Great experience. My golf league team ordered Nike Golf Polo shirts with our team name & logo. Very respectable pricing and service was ~4-5 weeks as advertised. Shirt embroidery was excellent. Would definitely recommend Merchology." - Richard K. July, 2020
"Developing New Apparel"
"Merchology did a fantastic job developing new customized Under Armour apparel for our C2 Labs, Inc employees. Highly recommended!" - Anil K. August, 2020
"There is No Need to Go Anywhere Else!"
"I've made two large orders of company polos and merch the past year and couldn't be happier. Both times the orders were 100% correct for 50-70 various items. If you've ever had to place an order for multiple items in different colors you understand how frustrating it can be when the wrong items show up. Will be back next quarter for another order!" - Jack N. May, 2018
"Faster Than I Expected"
"Very responsive and helpful throughout the order, and our company's branded merchandise arrived faster than I expected! I would definitely use Merchology again in the future. - Ray A. November, 2020
"Amazing Turnaround Time"
"I've worked with Merchology several times and am always amazing at the quickness of their responses as well as their willingness to rush process and pull strings to get it done. The kicker- Quality is always top notch." - Kaitlyn H. May, 2018
"Merchology has a great selection and their customer support team is phenomenal. After our initial order they worked with us to make sure our logo was going to be placed perfectly on our pieces and that the coloring was exact. We also realized after receiving our order we needed to order several other pieces for an event. Merchology took the order quickly and turned it around in about 72 hours. Definitely recommend!" - Wayne S. August, 2019
"Order was at my door in 5 days. Nice quick delivery." - Lisa R. November, 2020
Merchology Pricing Reviews
"Merchology Saves Us Hundreds on Our Company Polos!"
"I was quoted $2500 to fill an order of 48 polos and after a quick internet search I stumbled across Merchology's website. I was worried it was a scam at first, never did an order like this before and sounded like a great deal. Placed the order, sent them a pic of our logo... a rep called to discuss logo colors and we got the order quickly...very happy, saved over a $1000 on the order. Cant beat the service and the value." - Rob S. October, 2018
"Great quality and selection at a reasonable price!" - Travis L. February, 2021
"Loved, Loved, Loved"
"I will admit I was probably not the easiest customer b/c I'm a perfectionist so I know that I'm finicky about most things but my firm want everything to be perfect BUT I have to say that it really was an easy process and the finish product was exactly what I envisioned. furthermore their prices were best out there. I would def use them again and would recommend them to anyone who is looking for customize a product." - Kelly B. May, 2019
"Price was the Driving Factor"
"The price, service and product were awesome. My customer service point of contact did a great job as we tried to match difficult greens with our organizational colors. Price was the driving factor (lowest through extensive searching) but the service and embroidery was truly professional! Thanks so much." - Justin S. June, 2019